SMS Terms and Conditions

SMS Terms & Conditions for Quality Air HVAC Trust

Effective Date: July 14, 2025

Please read these SMS Terms & Conditions carefully. By opting into any text message program from Quality Air HVAC Trust ("we," "us," or "our"), you agree to these terms, in addition to our [https://www.qualityairhvac.com/about/privacy-policy] Privacy Policy and [Link to your Website Terms of Service/Use]Website Terms of Service/Use.

1. Program Description

Quality Air HVAC Trust uses SMS (text messaging) to provide essential account notifications related to your HVAC services. These notifications may include:

• Appointment confirmations, reminders, and rescheduling notices.

• Technician on-the-way notifications.

• Service updates and completion summaries.

• Payment reminders and confirmations.

• Annual maintenance reminders.

• Emergency service updates and status.

We do not send marketing or promotional messages via SMS without your explicit, separate consent.

2. Opt-In & Consent

You can opt into our SMS notification program by providing your mobile phone number and expressly agreeing to receive text messages from us. This consent can be given through:

• Checking a box on our website form.

• Verbally confirming your consent to our staff.

• Texting a specific keyword to our short code or long code (if applicable).

By opting in, you confirm that you are the account holder for the mobile number provided or have the account holder's permission to opt-in.

3. Message Frequency

The frequency of messages will vary depending on your service needs and interactions with Quality Air HVAC Trust. You will primarily receive messages related to your scheduled services, account status, and urgent updates. We strive to send only necessary and relevant notifications.

4. Message & Data Rates

Standard message and data rates may apply to any text messages you send or receive. These rates are determined by your mobile carrier (e.g., AT&T, Verizon, T-Mobile, Sprint, etc.) and are your responsibility. Please consult your mobile plan for details. Quality Air HVAC Trust is not responsible for any charges from your mobile carrier.

5. Supported Carriers

Our SMS services are supported by most major mobile carriers in the U.S. and Canada. However, we cannot guarantee message delivery for all mobile carriers.

6. How to Opt-Out

You can stop receiving SMS messages from Quality Air HVAC Trust at any time by replying STOP to any message you receive from us.

Upon sending "STOP," you will receive one final text message confirming your unsubscription. After this, you will no longer receive SMS messages from that specific program or number, unless you explicitly opt back in.

7. How to Get Help

For assistance or more information regarding our SMS program, you can:

• Reply HELP to any message you receive from us.

• Call us directly at +1-215-220-1979.

• Email us at Qualityairhvac@gmail.com.

8. Privacy

Your privacy is important to us. We will not share, sell, rent, or lease your SMS opt-in data or consent status with any third parties for marketing purposes unrelated to providing you with the services of our SMS program. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of text messages. For more details on how we collect, use, and protect your information, please review our comprehensive [Link to your Privacy Policy]Privacy Policy.

9. Disclaimer

Quality Air HVAC Trust is not liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your mobile network operator. SMS message services are provided on an "AS IS" basis.

10. Changes to These SMS Terms & Conditions

We may update these SMS Terms & Conditions from time to time. We will notify you of any changes by posting the new terms on this page and updating the "Effective Date" at the top. Your continued participation in our SMS program after any changes indicates your acceptance of the revised terms.

11. Contact Information

For any questions about these SMS Terms & Conditions, please contact us:

Quality Air HVAC Trust 6641 Upland Street , Philadelphia , Pa 19142 Phone: +1-215-200-1979 Email: Qualityairhbvac@gmail.com